Norton antivirus versions starting from 22.5.2.15 are fully
compatible with Windows 10 except for Windows 10 builds. Apart from this,
Norton users don’t encounter error or bugs with Windows 10. But since that
antivirus is prone to technical issues, we have come across many people who
complain about certain issues while using the product on Windows 10
particularly.
Here in this article you are going to learn about some common
problems that you are going to encounter with their easy solutions. Below we
are mentioning the problem, you can try the given steps for each problem
respectively.
After Windows upgrade
on Windows 10, Can’t launch Norton product
·
Download Norton Remove and Reinstall tool (NRnR)
and save it on your desired location.
Note: If you are using Norton Family, uninstall the program
before you start downloading the NRnR tool.
·
Then double click the tool icon to launch it and
accept the license terms.
·
Click Remove and reinstall and then select
Continue.
·
Next you need to press “Restart Now” to finish
the un-installation process.
·
After the restart, you just have to follow the
on screen prompts to reinstall the program.
Getting Error code:
8504, 104
You get error code 8504, 104 when you are trying to run any
other security program along with Norton or installation error slipped while
upgrading the software. To fix the error follow the given instructions:
·
Remove the Norton product using Norton Remove
and Reinstall tool.
·
You need to uninstall any non- Symantec security
tool by going to Control panel and clicking on Uninstall or change a program
and then remove all non Symantec programs.
·
Then you need to update the video graphic driver
with the following steps:
o
Go to the Device manager and then click on
Display adaptor.
o
Right click the HD Graphic card and then select
its Properties.
o
Then on the Driver’s tab, check for any
available updates.
o
If there is any available update then download
and install the latest version of the Graphic card driver.
o
Finally, restart your computer to complete the
process.
Can’t Find Norton
after upgrading to Windows 10
·
First download Norton’s fix tool.
·
Then right click on the exe. File and select Run
as Administrator.
·
You will see an update window informing you
about an updates version of Norton that is about to be installed.
·
After that click next and follow the on screen
instructions.
In case you don’t see update window, go to Norton account to
install the product from there:
·
Login to your Norton account.
·
Click on the setup and then select Download
Norton.
·
Finally, click Agree and Download.
Showing Error 3048, 3
You get error 3048, 3 when the latest Norton antivirus
updates haven’t been downloaded by you. To fix the problem follow these steps:
·
Launch Norton product and go to its Security and
then click on LiveUpdate.
·
After the update process gets finished, click
Ok.
·
Then you need to run LiveUpdate till the time
you see the message “Your Norton Product has the latest protection updates”.
·
Finally, restart your computer.
If this doesn’t resolve the issue then please run Norton
Remove and Reinstall tool to fix the error.
Getting Repeated
Message “Install an updated version of Norton product for Windows 10”
·
Download Norton’s Fix tool and run as
administrator. The full process of running the tool is mentioned above.
·
Download Norton Remove and Reinstall tool and
follow the instructions to run it as described above.
These are some of the common issues that a Norton user faces
while using the product on Windows 10, but these are not the only issues that a
user faces, apart from these, there is a possibility that you get some other
issue or error. But in that situation you don’t have to worry as you can always
consult technicians by dialing
Norton Phone
Number @ 1-800-875-393 (Toll-Free) in
Australia. An expert can help you in a proper manner like no one else.